Community Management Copywriting Social Listening Collaboration
Description
Discovery Education partnered with Warner Brothers Discovery for Shark Week®, the annual week that brings everyone together to learn and celebrate the apex predator of the ocean: sharks! This campaign also kicked off the back-to-school season and gave teachers are jaw-some way to start the new year!
The Challenge
Build a social campaign that gets teachers excited for the back-to-school season, reminds them of Discovery Education's in-service resources, and drives them to tune-in to Shark Week®!
My Process
In partnership with the community team, we built a social strategy focused on engaging our audience and building excitement for the back-to-school season through timely, on-trend, pun-tastic content. During ISTE (The International Society for Technology in Education)–the Met Gala for teachers–we did a social-first scavenger hunt for all teachers attending. Throughout the scavenger hunt, we gave clues via our social channels on where to find our team to earn their "dorsal fin" (foam shark hats). This boosted our engagement, and made us the talk of the conference! We continued that momentum for the next weeks until Shark Week® by sharing on-brand content from our partners.
Collaboration
Video Editing Copywriting Social Listening Community Management
Description
Discovery Education partnered with The CMA Awards ® to support students in learning about STEAM careers–Science, Technology, Engineering, Arts, and Math– through a LIVE Virtual Field Trip!
The Challenge
Build a social campaign that inspires students and teachers alike to explore the world of STEAM.
Curate scroll-stopping videos that are on-trend, speaks to the target audience, and drives viewers to engage.
Write copy that is on-brand, aligns with the curated videos, and drives the users to register for the Virtual Field Trip.
My Process
In partnership with our digital marketing team, I built a social strategy that aligned with the key messaging, tone, timing, and business goals of the campaign. I then partnered with our video team to select and edit key moments from the Virtual Field Trip that would speak to our social audience, and start conversations. Recognizing that STEAM careers are often seen as too complex, I focused on writing copy that diminished the barrier to entry and resonated with our audience to drive registrations. Throughout the LIVE Virtual Field Trip I answered questions on our social channels in real-time, supporting our viewers, and garnering new viewers.
Social media is great for building a brand but with one problem, if the apps go down, the ability to connect with your audience goes down with it. I created a monthly newsletter as an independent communication channel and inbound marketing funnel to overcome this.
The Challenge
Facilitate new independent inbound marketing funnel that aligns with business goals.
Create email templates to ensure consistency, and streamline workflow.
Build email initiatives to entice consumers to sign up.
My Process
I started by creating a landing page to funnel all inbound traffic. This included creating a design that was cohesive with branding, making the interface intuitive, and writing copy that both inspired action, and plainly explained what people were signing up for.
I then created an email template for the monthly newsletter. This included using Procreate to design the banner and a signature to end the email, and an outline for the email body.
Lastly, using the known needs and interests of my target audience, I created email campaigns to entice consumers to sign-up, including freebies and promotional.
The Results
Within 3 months the email campaigns had grown the email list by 397%, with open-rates of 37%, click-through rates of 29%, and click rates of 11%. The landings page also saw an increase of traffic by 856%.
UX/UI Design Graphic Design Copywriting Video Production
Description
Courageously Social was born out of the idea that building an online presence is accessible to any individual or brand as long as they have a little courage and a lot of determination. I built the course from the ground up including website design, videography, design presentation, and copy.
The Challenge
Build a website that attracts, is seamless to use, and converts.
Write persuasive copy that speaks to the challenges brands and individuals face when wanting to grow their presence or small business online and are just starting out.
My Process
Taking the qualitative research I had gathered over the last 2 years from my online community of creators and entrepreneurs, I started assessing each of their main pain points and how to resolve it. From there I developed a comprehensive course outline, breaking it down into 4 macro topics with one topic being covered per week.
I used Canva to design the course presentations and used Procreate to design the weekly homework assignments. I then filmed my course through Canva's presentation interface allowing students to see both me and the slides. Once the course was complete, I uploaded it onto Thinkific's course platform to make it easily accessible to a wide range of students.
To market the course I built a WordPress landing page using Elementor. I started by creating a wireframe of the site to determine a design that was cohesive with the course, felt intuitive to use, and was pleasing to look at. I also used the wireframe to determine best placements for CTAs, FAQ, past student reviews, and pricing. I then built out the website and wrote tight copy that was attention-grabbing, spoke on the needs of the target audience, was easily readable, and inspired prospects to act. Lastly I optimized the site using SEO best practices.
The Results
Courageously Social has had a wide-range of students and entrepreneurs through the course and the site has been the main source of conversions through both organic search and word-of-mouth.
MentureMe is a Toronto-based marketing service agency that helps small and medium-sized businesses grow by leading their outbound marketing efforts. Working as the copywriter on this project, I partnered with their design team to create white papers that told a story while educating potential clients in order to better inform their decision making process.
The Challenge
Write copy that speaks to their potential clients' pain points, while telling a story that is both digestible and persuasive to a wide range of businesses.
My Process
I started this project by conducting an in-depth analysis of the buyer persona to determine various pain points. I researched the available information on the topic both internally and through credible resources. I then wrote the copy with the aim to build a story that is persuasive while turning technical terms into plain language any potential client could understand. Lastly, I partnered with the design team to make sure the copy was able to be broken down into digestible segments they could create visuals around.
The Results
MentureMe now has multiple white papers that they use regularly for lead generation that are both visually pleasing and informative.